icon Brighton, UK icon 01273 272 279 | 07780 302 004 icon [email protected]


Terms of payment

Full payment is required before delivery on supply only 50% deposit is required on goods, materials and fitting, and the balance to be paid to the fitter on completion.
Please make all cheques payable to: Pier Carpets & Flooring

Quotations an Estimates

Pier Carpets & Flooring accepts no liability for any errors arising from the client’s failure to provide full and precise instructions.
A 30% Handling charge will be applied to any orders changed or cancelled after the goods are in our possession.

Customer Requirements

Room preparation

It is the customer’s responsibility to clear all areas to be floored of furniture prior to work being carried out, unless otherwise agreed in the quotation. If our fitters are required to move furniture and fittings, this is undertaken at the customers own risk and Pier Carpets & Flooring will not accept liability for any damage.
Existing floor covering can be lifted and removed by us at an additional cost unless previously agreed in the quotation.

Kitchen Appliances

It is the customer's responsibility to disconnect and take out all appliances i.e. cooker, washing machines, dishwasher etc. and reconnect them.

Pipes and Cables

Pier Carpets & Flooring cannot be held responsible for damage to pipes or cables which are hidden from view, unless notified beforehand.

Delivery/Fitting Times

All delivery/fitting dates are an estimation. Pier Carpets & Flooring will make every effort to deliver on given dates and times. No claims for consequential loss will be considered in respect of missed dates.


When ordered goods have been delivered, this is deemed an acceptance of our terms and conditions
Pier Carpets & Flooring fitters hold relevant employer and public liability insurance and will make every effort to deliver a professional service with skill and care

Website Terms & Conditions of Use

Please read these Terms of Service ('Agreement', 'Terms of Service') carefully before using http://www.piercarpets.co.uk ('the Site') operated by Pier Carpets & Flooring ('us', 'we', or 'our'). This Agreement sets forth the legally binding terms and conditions for your use of the Site at http://www.piercarpets.co.uk. By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.

Intellectual Property:

The Site and its original content, features and functionality are owned by Pier Carpets & Flooring and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.


We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links To Other Sites:

Our Site may contain links to third-party sites that are not owned or controlled by Pier Carpets & Flooring. Pier Carpets & Flooring has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law:

This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law.

Limitation of Liability:

In no event will Pier Carpets & Flooring be liable to you for any lost profits, lost savings or incidental, indirect, special or consequential damages, arising out of your use or inability to use the product/services or the breach of this agreement, even if advised of the possibility of such damages. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitation or exclusion may not apply to you.

Website Warranty Disclaimer:

Your use of the Site is at your sole risk. The Site, all materials, information, products, services are provided 'as is', with no warranties or guarantees whatsoever. Pier Carpets & Flooring expressly disclaims to the fullest extent permitted by law all express, implied, statutory and other warranties, guarantees or representations. This includes without limimitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary and intellectual property rights. Without limitation, Pier Carpets & Flooring makes no warranty or guarantee that this website will be uninterrupted, timely, secure or error-free. You understand and agree that if you download or otherwise obtain materials, information, products, services you do so at your own discretion and risk and that you will be solely responsible for any damages that may result including loss of data.
Some jurisdictions do not allow the exclusion of warranties, so the above exclusions may not apply to you.

Changes To This Agreement:

We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service. Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
If you have any questions about this Agreement, please contact us at [email protected]